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Contacting us?

95% of all queries we receive are fully answered from the Student Handbook that is available via this site, and which you should have received with your course text and/or exam results.

Before contacting us please see your student handbook for information on:

  •   Compensatory passes
  •   Resits
  •   Deferrals
  •   Graduation

NOTE: Remember to include your SID Number on ALL correspondence to ensure an accurate and speedy response.

Departmental Contact Details

Programme Administration,
Academic and General queries
Technical On-campus Examination Centres
To contact the Distance Learning Administration department, for queries related to your studies, e.g. examinations, resits, appeals, deferrals, or other academic matters:
enquiries@ebs.hw.ac.uk
To report a problem or ask about a technical aspect of this service:
studentserviceteam@ebs.hw.ac.uk
To contact the On-Campus office, for queries the On-Campus programme:
oncampusmba@ebs.hw.ac.uk
To contact the Examinations Office, for enquiries about off-campus examination centres:
centres@ebs.hw.ac.uk

Full Contact Details

Post Telephone Fax Email
Edinburgh Business School
Heriot-Watt University
Edinburgh
EH14 4AS
UK
INT+44(0)131-451 3090 INT+44(0)131-451 3002

enquiries@ebs.hw.ac.uk
or see above for a more specific contact

NOTE: administration office opening hours 0830-1630 (GMT)